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- Phone
- Toll FREE 877.260.HOST (4678)
We realize each individual has their own preference for support and communication styles. We try to offer as many support paths as possible so you can get the help you need, the way you want it. Please explore our options below.
The support portal is a third party application that allows us to track and manage support tickets much easier. After you create your login, you will have access to a variety of self-help options and history of your previous support tickets.
Our knowledge base is built on a Wiki system to provide clients with a familiar system for locating documents. All Fiber Hosting clients receive the ability to edit, create, and move documents within the wiki. After you have created your account, please notify us to approve the permissions.
Our infrastructure management scripts periodically check in on all our systems to ensure they are operating under normal conditions. The high level summary report is available for all to see.
We have a variety of generic contact methods available as well ranging from traditional phone calls to email and a contact form for simplicity.
If you are an exsiting Fiber-Hosting client you can log into the system to review all your account details and billing information.